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🚛 What happens on the day of collection?
You’ll receive a full email in advance explaining exactly how collection day works and what to do to get ready. Plus,...
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📱 Will I be contacted by the collection driver on the day?
Yes — we like to keep you in the loop!When you book, you’ll get a full confirmation with all the details of what to e...
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🏠 Do I need to be home when my car’s collected?
Nope! You don’t personally need to be there — but someone does. They’ll need to be over 18, have their own photo ID a...
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🕐 How soon can you collect my car?
We move fast!💨 Depending on availability, we can usually collect your car the same day or the next day — in fact, ove...
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🔧 Does the car need to start?
Nope! If it’s a scrap car, it doesn’t matter if it runs or not — the only thing we ask is that the car’s complete wit...
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🚛 Do I need to be present at collection?
Nope — but someone does! They’ll need to be over 18, have their own photo ID and proof of address, and have permissio...
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🚛 Can you collect my car from work?
Yes, we can! 🚗 We’re happy to collect from your home, workplace, or wherever the car is — as long as someone’s there ...
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🚛 My car’s at a mechanic’s garage — can you collect from there?
Absolutely! We can collect from a garage, no problem. You can ask the garage to hand the car over on your behalf — bu...
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🚛 What access is needed to the car?
Great question! Our recovery trucks need enough space to safely load your car — so if a bin lorry can get to it, we u...
Collections
Everything you need to know about collections