Quotes

Everything you need to know about quotes

• 🤝 Is my quote guaranteed?
• 🚗 What happens after I accept a quote?
• 🚗 What’s the difference between a scrap car and a salvage car?
• 🚗 How do I know if my car will be scrap or salvage?
• 🚗 Will you buy my car if it doesn't start?
• 🚗 Can you collect my car if it’s full of rubbish?

Collections

Everything you need to know about collections

• 🚛 What happens on the day of collection?
• 📱 Will I be contacted by the collection driver on the day?
• 🏠 Do I need to be home when my car’s collected?
• 🕐 How soon can you collect my car?
• 🔧 Does the car need to start?
• 🚛 Do I need to be present at collection?

Payments

Everything you need to know about payments

• 💰 When will I be paid?
• 💰 Can you pay me in cash?

Documents

Everything you need to know about documents and paperwork

• 👤 What proof of ID do I need?
• 📑 What paperwork needs to be done when scrapping or selling my car?
• 📑 What documents do I need to scrap my car?
• 📑 Can I scrap or sell my car without a V5c?
• 📑 I need a Certificate of Destruction (COD) for my scrap car.
• 📑 Can I get a Certificate of Destruction for a car that's salvage?

General

Useful information to answer the most common questions we are asked

• 💬 Why do you need my ID and proof of address?
• 💬 What is a V5c?
• 📑 What is a Certificate of Destruction?
• 💬 When do you need a Certificate of Destruction